Artist Testimonial
“Thank you for your recent, fantastic presentation. You certainly got through to the audience and made us believe the many benefits of holding onto the customers we have and producing great bottom line results... The feedback I have received has been very positive. Everybody thoroughly enjoyed the good laugh, and the message... I will have no hesitation in recommending you. I meet a lot of speakers Peter, and some stand out more than others, especially you - keep up the great work... I Was Your Customer is an excellent presentation."
Roy McCullagh, Senior Sales Manager, MERCHANT COURT HOTEL. SYDNEY, AUSTRALIA
"Thank you for your outstanding presentation on Saturday. It was exactly what we needed and you did it with such passion and style."
Cheryl Hoffman, AVROY SHLAIN
"I must say without reservation, that having you here to talk to the staff, was singularly the best decision I or this company has ever made."
Michael Oliver, Director , EXECUTIVE OFFICE
"What a delight ! "
Conrad van Eden, AGRINET
"Excellent …"
Oren Glick, GLICKS
"We are highly delighted with what we achieved together on the 16th October. Our sincere appreciation and a big THANK YOU are conveyed to you for a thought-provoking and most beneficial presentation. We have no doubt whatsoever that this was a highly successful day which has not only significantly benefited the Company, but also us personally, and which will continue to influence strategies into the future."
Eric Ellerine, ELLERINE HOLDINGS LIMITED.
"Peter did two presentations in one day – one to a wide managerial audience – and the other to an exclusively sales audience – both audiences found the input stimulating and they took away new and different insights into service."
Barry Dell, RUSSELS
"Peter Cheales has definitely transferred his energetic business approach to our employees. He is not just a speaker but an updated professional business speaker."
George Sebutel, VIAMAX FLEET MANAGEMENT
"The feedback on your presentation has been superb."
Dean P. Viljoen, Executive Director, FEDHASA
"Very good actionable knowledge was taken away to be put to good customer use at their respective dealerships."
Derek Maltby, Marketing Service Manager, DELTA MOTOR CORPORATION
"A big thank you for the wonderful presentation you gave to our delegates at our annual conference recently. The feedback has been outstanding."
Pam Hill, PRO, ASSOC. OF PERSONNEL SERVICE ORGANISATION OF SA
"Thank you – your presentation had an inspirational effect on our staff which resulted in a noticeable change in attitude."
Willem Gijzelaar, Marketing Manager, HYTECH HOLDINGS
"Stimulating, inspiring and most of all, challenging. We have now revised our marketing strategy to encompass Peter’s practical approach to winning and retaining customers."
Dave Anderson, General Manager, ALPHA INDUSTRIAL CHEMICALS
"I really enjoyed Peter’ presentation and it helped the team to start thinking about the impact of a changing world on our business."
Gaim Swiegers, Partner in Charge, DELOITTE & TOUCHE
"We asked for inspiration and we got it ! "
Tilly Brouwer, NATIONAL COUNCIL FOR CHILD WELFARE
"Absolutely awesome … Peter you create magic … You command respect and your work is brilliant."
Asief Alli, UMGENI WATER
"A mood of enthusiasm, energy and the need to look at matter "differently" was cemented."
Steven Schoeman, METROPOLITAN LIFE
"One of the best motivational speakers we’ve had. His presentation style kept the delegates interested and participative throughout his presentation."
Edna Minker, MTN
"The feedback I have received on your presentation is positive and I want to thank you for performing on our course."
John Galloway, Deputy Managing Director, Gaming, SUN INTERNATIONAL
"Peter's presentation is original, fresh, direct and to the point. He makes you aware of issues you've taken for granted."
Elsa Strydom, Training Co-ordinator, LAUDON LOCKS
"A professional and entertaining presentation, which really grabbed our staff's attention."
Peter Cuffley, Managing Director, AUTOMOTIVE TECHNOLOGY SPECIALISTS.
"The entire staff was highly motivated after your presentation, which has resulted in a positive attitude towards their daily tasks."
Tony Taylor, Director, GRAPNEL DISTRIBUTION
"The presentation was both innovative and creative."
Jeanette Unstead, Regional Distributor, AVROY SHLAIN COSMETICS
"A refreshing presentation format - the contents of which set the tone for a highly successful conference."
Jan Louw, Managing Director, PRESTIGE CLEANING SERVICES
"It was the second time I had heard Peter's presentation - I found it even more absorbing than the first - he deals with a vital and complex matter in a manner that everyone can understand and appreciate."
Stan Caminsky, Managing Member, DISC TENPIN BOWLING
"Giving my service management and supervisor personnel an indication of how to keep our customers with us and overjoyed is extremely difficult and time consuming. Peter did this in one hour - well done!"
Alan Vels, Resident Manager, MMABATHO SUN HOTEL
'Many thanks for a marvellous presentation. The feedback from the delegates was excellent. I hope that this may develop into your services and expertise being required by Murray and Roberts in the future."
Catherine Bullough, CONDEV CAPE (Pty) Ltd.
"Powerful and pertinent."
Denise Stamm, Advertising and PR Director, OK HEAD OFFICE
'We all found it very informative and helpful. The info that was given to us left us with lots of food for thought."
Irene Yiangou, Member, EFFECTIVE PC TRAINING
"I found it very interesting indeed; there is no doubt that your talk was regarded as the highlight of the conference by the delegates."
Arnold Basserabie, Chief Executive, FEDSURE GROUP
"You made us so aware of what good service is all about. A wonderful inspiring talk."
Linda Erasmus, Branch Manager, SEEFF RESIDENTIAL PROPERTIES
"Well structured and meaningful presentation on the essentials of good customer service."
Theo Crous, Group Human Resources Manager, CHUBB HOLDINGS LTD
"So much impact on staff & management that the board started with your point #6 the next day."
Peter Schoon, Managing Director, SABI SABI
"One of the most pertinent presentations for the service industry - highly motivational and recommended."
Julian Ovsiowitz, Managing Director, AMC (Advertising Agency).
"Great quality in terms of content and delivery. Should serve as an excellent platform on which to build World Class Customer Service."
Greg King, Commercial Manager, SIEMENS
"Die aanbieding was interessant, relevant en leersaam. Na afloop van die aanbieding het al ons werknemers konkrete aksieplanne gehad, wat uitgevoer en gemeet kon word."
Lynette Gous, Organisasie Ontwikkeling Adviseur, ESKOM
"Excellent take-home value. Great examples on customer service that can used to improve one's own business."
Dr. Morris Bernstein, Managing Director, FEDLIFE
"Well done. Good feedback from guests of Fedics/Mount Nelson Breakfast Club."
Nic Griffen, Marketing Director, AVIS
"In conducting his World Class Customer Service seminar, Peter Cheales stimulated our Service Managers to develop new concepts in improving their levels of vehicle service. Well done and thank you."
Brian Robey, Manager, (Customer Care Programmes), SAMCOR, (Marketing) (PTY) Ltd.
"A well-structured and highly motivational talk. Very well received by all staff."
Gavin Williams, Development Manager, UAL
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